Defense Department personnel whose Common Access Cards are expiring between now and Sept. 30 may update their cards online.
Eligible card-holders may log onto ID Card Office Online at https://pki.dmdc.osd.mil/self_service/ to update the certificates on their CACs, Uniformed Services ID Card, and Volunteer Logical Access Credentials within 30 days of the expiration date.
The Defense Department approved the temporary changes April 16, as a safety measure during the pandemic.
“The continued operation of ID card facilities is an essential DoD mission,” said Michael Klemowski, chief, IMCOM’s Soldier Programs Branch, Soldier Programs and Services Division.
“We can help maintain health and safety standards by reducing the number of visits to ID card offices for basic actions such as renewing expiring credentials,” he said.
Without the change, users who are teleworking would lose access to DoD networks, systems and email, and would be required to visit a DoD ID card office in person for a new card.
Card-holders who have updated their cards online will maintain access to installation gates and post facilities, like the Exchange, commissary and MWR programs.
ID cards may be updated online within 30 days of expiration. For example, a card expiring May 30 may be updated no sooner than May 1.
Online updates will not work for cards that already have expired.
The new measures are in place through September and may be extended, depending on the scope of the national health emergency, according to the DoD.
Additional information and instructions are available from cac.mil/coronavirus.