Healthcare Background

Top view background of medical form on clipboard with stethoscope over it, copy space healthcare concept

The U.S. Army Medical Command has established a Housing Environmental Health Response Registry to address housing health and safety concerns of current or former Army housing residents.

The registry allows the Army Public Health Center, APHC, to provide current or former residents information on environmental health hazards, and help them seek medical care for any housing-related illnesses or concerns. The registry serves as an exchange of information for all potential enrollees, and allows Army Medical Command to share residents’ concerns with Army leadership about housing environmental health hazards.

“We have a team of trained professionals standing by to assist all callers,” said John Resta, director of the APHC and acting deputy chief of staff of Public Health for the Army Medical Command. “They will document the caller’s concerns and assist them with access to medical care, if needed, and refer any housing-related concerns to the appropriate installation Department of Public Works. We want to hear all concerns so we can make sure they are properly addressed.”

Ashley Fischer, a Belvoir housing advocate, and other volunteers have been posting fliers in the villages urging affected families to sign up any time.

“It’s super easy,” said Fischer. “It’s a toll free hotline – 800-984-8523 – and it is manned 24/7 by a team of health professionals designed to assist you. There is a list of questions and a flow-chart they follow, for all life, health and safety concerns in the home.”

“Housing partners will not have access to this. You share medical concerns in your house and family health history, but this is not something that housing partners have any access to. It stays within the Army and DoD and will be quite useful to track illnesses in houses,” she said.

APHC provides continuously updated online health information and resources on mold and lead for Service members, Families, civilians, contractors and healthcare providers. The information includes background information on how these hazards can be introduced into the environment, and strategies for prevention.

For information about the registry and links to community resource guides and housing hazard information, visit https://go.usa.gov/xVhBK.