As part of an ongoing Army-wide effort to evaluate and resolve unsatisfactory conditions in Army family housing, Fort Belvoir leadership has established the Interactive Customer Evaluation (ICE) system, and a new, hotline phone number, as the Garrison Commander’s Housing Hotlines.
If you have a work order that needs to be submitted now, first submit it through the normal Villages at Belvoir channels.
For current emergency work orders that have not been corrected within 24 hours, use the ICE comment system to notify the Garrison Leadership.
Submit your feedback through the DPW, Housing Services Office ICE link: https://ice.disa.mil/, type ‘Fort Belvoir’ in the search menu, then select ‘housing’ from the menu on the left. Find ‘DPW, Housing Services Office (9851 Harding Place, Bldg 258.)’ and click on that link to take you to the ICE form that goes directly to Garrison Leadership.
There is also a new, Garrison Commander’s Housing Hotline phone number, for current emergency work orders that have not been corrected within 24 hours. Call 703-805-2052 to notify Garrison Leadership.